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Learn more about an Extended Warranty

What is a vehicle Extended Warranty?

A vehicle Extended Warranty is a motor plan that covers certain mechanical and electrical breakdowns after your manufacturer’s warranty has expired. It helps reduce the financial risk of unexpected repair costs.

What does an Extended Warranty cover?

Certain mechanical and electrical breakdowns after your manufacturer’s warranty expires – typically engine components, gearbox and transmission, electrical systems and the turbo (where applicable). Limits depend on the plan.

What isn’t covered by an Extended Warranty?

Wear-and-tear items (brake pads, tyres, clutches), accident damage, cosmetic repairs and routine servicing.

Is an Extended Warranty worth it in South Africa?

Yes, especially as vehicles age. Labour and parts costs in South Africa continue to increase, and a single engine or gearbox failure can cost thousands of rands.

How much does an Extended Warranty cost in South Africa?

The pricing of the Extended Warranties offered through us are at a fixed rate. However, limitations of cover are dependent on the plan chosen.

Extended Warranties are available on a monthly debit order.

Can I get an Extended Warranty on a used car?

Yes. Extended Warranties for used vehicles are extremely beneficial as a vehicle ages, more breakdowns are expected.

How long does an Extended Warranty last?

Typically 12 to 24 months.

What is the difference between a Warranty and an Extended Warranty?

A manufacturer Warranty is included when you buy a new car and covers defects for a limited time.

An Extended Warranty is purchased separately to continue coverage after the manufacturer warranty expires.

Is an Extended Warranty the same as a Service Plan?

No, an Extended Warranty covers mechanical breakdowns.

A Service Plan covers scheduled services like oil changes and filters.

Does an Extended Warranty cover engine failure?

Yes, Extended Warranties cover internal engine components, subject to terms and claim limits.

Does an Extended Warranty cover gearbox repairs?

Yes, gearbox and transmission components are typically covered under mid-to-top tier Extended Warranty policies, subject to terms and claim limits.

Can I buy an Extended Warranty after my manufacturer Warranty expires?

Yes. Extended Warranties are here to assist you with mechanical repairs after the original Warranty ends, provided your vehicle qualifies.

Is there a waiting period for an Extended Warranty?

Yes, there is a waiting period before claims can be submitted.

Make sure you go through your product details to understand limitations.

Are Extended Warranties transferable when I sell my car?

No, the Extended Warranty through us can not be transferred.

Do I have to service my car to keep my Extended Warranty valid?

Yes. You must follow the manufacturer’s recommended service schedule to keep your Extended Warranty active. A vehicle needs a full-service-history when claiming on an Extended Warranty.

What happens if I miss a service?

Missing a service can result in:

  • Rejected claims
  • Policy cancellation
  • Reduced cover

Always service within the required time and kilometre intervals.

What is a claim limit in an Extended Warranty?

A claim limit is the maximum amount the provider will pay per repair/claim. This limit varies depending on the plan selected.

Is an Extended Warranty better than paying cash for repairs?

An Extended Warranty provides immediate financial protection against large, unexpected breakdowns, whereas saving may not be enough if a major failure occurs suddenly.

Can I get an Extended Warranty on a used or high-mileage car?

Yes. Used cars qualify, and high-mileage cars can too – claim limits are based on the vehicle’s details when you buy.

Why do Extended Warranty claims get declined/rejected?

Claims may be declined due to:

  • Lack of service history
  • Wear-and-tear exclusions
  • Failure to meet policy terms

Always read the terms and conditions carefully.