Service Plan FAQs

The parts and labour for your car’s scheduled services as recommended by the manufacturer, including engine oil and oil filter, air, fuel and pollen filters, and spark plugs.

Mechanical breakdowns, wear-and-tear parts such as brake pads and tyres, accident damage and cosmetic repairs. A Maintenance Plan, Extended Warranty or Scratch & Dent Plan covers those.

• A Service Plan covers the minor and major scheduled services as per manufacturer specifications.
• A Maintenance Plan covers the scheduled services plus the replacement of certain wear-and-tear items such as brake pads, wiper blades and batteries.

Yes, a vehicle Service Plan can be worth it because it:

• Protects you from rising service costs
• Helps you budget monthly
• Maintains your vehicle’s service history
• Can improve resale value

Yes. You can get a quote if your car is under 12 years old and has done under 250 000 km.

The cost of a vehicle Service Plan in South Africa depends on:

• Vehicle make and model
• Age and mileage
• Plan duration
• Frequency of services

Premiums are usually paid monthly or upfront.

Service Plans typically last:

• 2–5 years
• Dependant on the coverage selected for your vehicle at sales stage

No, a Service Plan is not transferable through MotorHappy.

Yes, you are allowed to cancel, but terms and refund structures apply. Always check the cancellation terms of the cover selected.

No. Major mechanical failures are usually covered under an Extended Warranty, not a Service Plan.

No! An Extended Warranty covers mechanical breakdowns and manufacturing defects. A Service Plan covers routine, scheduled minor and major services.

Services can be done at any approved OEM and/or RMI dealership in South Africa.

Yes, a full-service history at an approved dealer can increase buyer confidence and resale value.

Yes. Independent providers allow you to purchase a plan once the original manufacturer Service Plan ends.

Missing a service can result in:

• Rejected maintenance and repair claims
• Plan cancellation
• Loss of coverage

Always service within the allowed time or kilometre window.

In many cases, yes. Service Plans protect you against inflation and unexpected service cost increases over time.

No, it does not, brake components are considered wear-and-tear items and are typically covered under a Maintenance Plan instead.

Maintaining a vehicle’s scheduled services helps:

• Prevent major breakdowns
• Improve fuel efficiency
• Extend a vehicle’s lifespan
• Keep your Vehicle Warranty valid
• Ensures roadworthiness and safety

It depends on your needs:

• Choose a Service Plan if you want affordable cover for routine servicing.
• Choose a Maintenance Plan if you want broader protection that includes servicing and the replacement of wear-and-tear parts.

Yes. A Maintenance Plan usually costs more because it covers additional components beyond the scheduled servicing.

Yes. With rising labour and parts costs in South Africa, a Service Plan helps lock in servicing costs and protects your budget.

Yes, especially if:

• The car no longer has a manufacturer plan
• You want predictable servicing costs
• You plan to keep the vehicle for several years

Qualification usually depends on:

• Age – your vehicle must be under 12 years old
• Mileage limits – your vehicle must be under 250 000kms

Yes. Get a quote to see what your vehicle qualifies for, depending on:

• Your vehicle make and model
• Age and mileage
• Coverage period

Affordable Service Plans usually cover:

• Oil and oil filter
• Major service filters
• Labour for scheduled services

They do not include wear-and-tear replacements and mechanical breakdowns.

Yes, if purchased from a reputable provider. Always check:

• What is included
• Claim limits
• Approved repair networks
• Cancellation terms

Price differences are based on:

• Which minor/major services are being covered
• Coverage limitations
• Cost of parts
• Duration of the plan

Monthly payments improve cash flow and budgeting, while upfront payments may reduce total cost over time.